This Privacy Policy explains how Perfect Software Solution Pvt. Ltd. (“Company”, “we”, “us”, or “our”) collects, uses, discloses, and safeguards your personal information when you use our services, including:
- Downloading and using our mobile application Persuiteplus or any other applications that link to this Privacy Policy.
- Interacting with us in connection with sales, marketing, support, or events.
By using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our Services.
1. Information We Collect
We may collect the following types of information, depending on your interactions with us and our Services:
a) Information You Provide Directly
- Personal identifiers: name, phone number, email, username, password.
- Payment information: debit/credit card details, billing information.
- Account preferences: contact preferences, subscription details, plan type, and billing records.
b) Application Data
- Device access: calendar, camera, contacts, SMS, microphone, and related features (based on permissions you grant).
- Device metadata: device ID, model, OS version, carrier, IP address, and application usage data.
- Push notifications: alerts regarding account activity, subscriptions, or service updates.
c) Information Collected Automatically
- IP address, browser type, operating system, device type.
- Usage logs, crash reports, error data.
- Cookies, beacons, and similar tracking technologies (see Section 4).
d) Information from Third Parties
- Public databases, marketing partners, affiliates, and social media platforms (e.g., name, email, phone number, and activity data).
2. How We Use Your Information
We process your information for the following purposes:
- To create and manage your account.
- To facilitate payments, subscriptions, invoicing, and renewals.
- To provide customer support and respond to inquiries.
- To send service updates (e.g., policy changes, subscription reminders).
- To improve our Services, troubleshoot issues, and analyze usage patterns.
- To send promotional communications, in accordance with your preferences.
- To comply with applicable laws, regulations, and contractual obligations.
3. Subscription and Billing Data
When you subscribe to our Services, we process and store:
- Current plan, plan amount, payment method, billing cycle.
- Renewal dates, invoice history, and payment confirmations.
- Details of plan changes (upgrade, downgrade, cancellation, renewal).
- To improve our Services, troubleshoot issues, and analyze usage patterns.
- To send promotional communications, in accordance with your preferences.
- To comply with applicable laws, regulations, and contractual obligations
Key Notes:
- Upgrades take effect immediately, with adjusted billing.
- Downgrades take effect at the end of the current billing cycle.
- Cancelled subscriptions remain active until expiry but are not renewed.
- Invoices are securely stored and available for download from your account.
Payment transactions are processed via third-party payment gateways . We do not store your full card details on our servers.
4. User Images
We may request access to or collect as provided user images for:
- Personalization (e.g., profile pictures, avatars)
- Social features (e.g., chats, user profiles)
- Service-related functionalities (e.g., verification).
Security: Images are securely stored and protected against unauthorized access. When third-party APIs are used for processing, we ensure compliance with industry standards.
5. Contact List Access
Our application may request access to your device contacts to enable features such as:
- Inviting friends.
- Social interactions and in-app communication.
We do not store or share your contact list externally. Access can be revoked at any time from device settings.
6. Data Sharing
We may share your information only in the following cases:
- Business operations: with vendors, service providers, and partners assisting us.
- Payment processing: with secure third-party payment gateways.
- Legal compliance: to comply with applicable laws, regulations, or legal processes.
- Business transfers: during mergers, acquisitions, or restructuring.
7. Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this Privacy Policy, or as required by law. Once no longer needed, data is securely deleted or anonymized.
8. Data Security
We implement strict administrative, technical, and physical security measures, including encryption, access controls, and monitoring. However, no system is 100% secure. You share your data at your own risk.
9. Your Rights
Depending on your jurisdiction, you may have rights to:
- Access, review, or update your personal information.
- Request deletion of your data.
- Withdraw consent to data processing.
- Opt out of marketing communications.
Requests can be made by contacting us (see Section 12).
10. Cookies and Tracking
We utilize cookies and related technologies to improve your experience on our platform. You can adjust your cookie preferences directly in your browser settings.
11. Updates to this Policy
We may update this Privacy Policy periodically. Updates will be reflected by a revised "Last Updated" date. Material changes may be communicated through email or app notifications.
12. Contact Us
For privacy concerns, please contact: